1. Policy Overview
This shipping policy applies exclusively to Latinas Fashion orders within the United States and covers all small-item women's apparel products on the platform. Rules regarding order processing, dispatch, delivery, cancellation, and tracking are executed according to the standards below to ensure standardized, transparent, and reliable logistics services for U.S. consumers.
2. Order Processing Time
All valid, paid orders within the U.S. will be reviewed, sorted, packed, and dispatched within 1–3 business days (excluding weekends and U.S. federal holidays). We conduct rigorous quality checks and secure packaging to ensure items are in perfect condition before handing them over to our logistics partners; processing times for orders placed during holidays will be extended accordingly.
3. Daily Order Cut-off Time
The daily order processing cut-off time is 2:00 PM (local U.S. time). Orders paid before the cut-off time are prioritized for same-day processing; orders paid after the cut-off time will automatically be deferred to the next business day for processing and dispatch.
4. Shipping Duration
Once an order has been successfully dispatched, delivery within the U.S. takes 3–5 business days, utilizing established domestic logistics networks to cover all states. Delivery to remote areas may experience slight delays due to logistics routing, which falls within the normal range of delivery expectations.
5. Shipping Fee Rules (Free Shipping Policy)
Latinas Fashion offers free shipping on all orders within the United States. Consumers incur no costs related to dispatch, delivery, or logistics handling; there is no minimum purchase requirement, and all women's apparel items available for sale qualify for free delivery.
6. Delivery Areas and Logistics Partners
Delivery Areas: Delivery is supported only within the United States; international shipping, as well as delivery to overseas territories, is not currently available.
Logistics Partners: The platform exclusively uses UPS as its official delivery partner. All shipments are handled via professional logistics services, ensuring reliable tracking and secure delivery.
7. Order Cancellation Rules
7.1. Cancellation Before Shipment (Full Refund): If an order has not yet been shipped or picked up by the carrier, customers may contact customer service at any time to request cancellation. No handling or processing fees will be charged; upon approval, a full refund will be issued to the original payment method.
7.2. Cancellation After Shipment: Once an order has left the warehouse and entered the UPS delivery process, direct cancellation is no longer supported. If the item is no longer needed, customers must adhere to the platform's standard return and refund policy: wait until the package has been delivered and signed for, then submit an after-sales request following the official return procedure.
8. Order Tracking Methods
8.1. Once an order has shipped, the system will automatically send a shipment confirmation email to your registered email address. This email contains a unique tracking number, allowing you to check the package's transit status and location in real-time.
8.2. Customers with a registered Latinas Fashion account can log in to their personal dashboard to view real-time tracking progress, shipment records, and delivery details within the order information.
8.3. Customers without a registered account can track their package independently via the logistics tracking portal on the official website by entering their order number and the email address used when placing the order.
8.4. Under normal circumstances, a tracking number will be generated and tracking information sent within three business days of successful payment. If you do not receive a tracking email after three business days, please contact official customer service promptly for assistance.
9. Inquiries and Contact
If you have any questions regarding order processing, shipping times, logistics issues, order cancellations, etc., please contact us via our official email:
Shop Name: Latinas fashion
Phone: +(303) 534-1291
Email: info@latinasfashion.store
Shop Address: 110 Federal Blvd, Denver, CO 80219
Opening Hours:
Monday: 11:00 AM – 6:30 PM
Tuesday: Closed
Wednesday–Saturday: 11:00 AM – 6:30 PM
Sunday: 11:00 AM – 4:00 PM
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.